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Review the Cause and Prevention sections at the beginning of this document to check other possibilities. Make sure that the rollers on the rear access door or duplexer are clean and in good condition. Do not proceed until the carriage is on the left. If the page shows streaks , repeat steps 1 through 4 up to two times before continuing to Step four: Cleaning the printheads takes a few minutes, and when it completes, a page prints. If you installed the HP software, use the instructions in Method one. Javascript is disabled in this browser.

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HP has scanned your product but currently has no suggestions for driver updates. The procedures in this document should help with streaked or faded prints, prints without black or other colors, prints with blurred or fuzzy text, prints with ink streaks or smears, and many other problems.

HP Officejet Pro K5300 and K5400 Printer Series – Print a Diagnostic Page

Follow these steps to check the print settings for your print job. If you find obstructions in the paper path, skip to the section on cleaning the rollers. This feature of the product helps to avoid wasting ink and paper if the orficejet is not what you expected. Open the printhead and remove the orange caps. They are printed before every job because the printer cannot successfully align itself.


If you are not sure whether the alignment page printed correctly, go to Step Three to print a PQ Diagnostic page to see if the printheads are working correctly. For documents with dense printing, such as high contrast graphics or photographs, use HP K530/0k5400 Photo Paper for the best results. Video of fixing an ‘Out of Paper’ error message.

HP Printer: Individual cartridge page yield details | HP Officejet Pro K/K Printer series

If the carriage does not move to the left automatically, turn the printer officejef and back on and then try holding down the Resume button again. After calibration, print another PQ Diagnostic. Javascript is disabled in this browser. Rotate the rollers up carefully to clean all the way around. Check for obstructions inside the tray.

Press peo Cancel button fourteen times. Check the condition of the paper. If there are still dark lines or white gaps in Test Pattern 3, the printer must be serviced. No software or drivers are available for this product with the selected operating system.

HP encountered an error while trying to scan your product. The pages printed before every print job are alignment and calibration pages.


Wait for the carriage to stop moving. This process takes a few minutes.

HP Officejet Pro K5300, K5400, and K8600 Printer Series – Troubleshooting Print Quality Issues

Please try again shortly. The Virtual Agent is currently unavailable. HP recommends that you use genuine HP cartridges. Asia Pacific and Oceania.

Contact HP Customer Support | HP® Customer Support

This page requires Javascript. This product detection tool installs software por your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Vertical streaks in copies can often be fixed by cleaning the scanner glass. Look for paper that might have jammed inside the product.

If the page printed after cleaning shows no streakingcontinue to the next step. If your prints smear easily, officeet sure you are using a recommended paper.

After retrying alignment, try another print job. Select Print PQ print quality diagnostic page. You must exit the Properties dialog box to apply your changes.

Print Quality Diagnostics window.